The Federal Competition and Consumer Protection Commission (FCCPC) has called for enhanced consumer safeguards to address ongoing electricity supply challenges in Lagos State. This appeal was outlined in a statement released on Tuesday by the FCCPC Director of Corporate Affairs, Ondaje Ijagwu.
The commission’s position aligns with findings from the Lagos State Electricity Regulatory Commission (LASERC) 2025 Lagos Electricity Market Report, which advocates for the enforcement of existing legal provisions regarding unmetered electricity supply. The report also supports a phased rollout of universal smart metering across Lagos State.
The FCCPC acknowledged LASERC’s report, which highlights service delivery gaps, complaint resolution performance, and electricity supply difficulties affecting the state. The commission further commended LASERC for its recent consumer-focused reforms, particularly efforts to eliminate estimated billing within the Lagos electricity market.
FCCPC Executive Vice Chairman and Chief Executive Officer, Mr. Tunji Bello, noted that estimated billing remains a primary source of consumer complaints in Nigeria’s power sector. He advised that consumers must be shielded from unfair or unverifiable billing practices, especially when electricity consumption cannot be accurately measured. Meanwhile, Busha unveils new identity as part of its brand evolution, while Futa withdraw certificates for certain academic programs, and Chelsea manager Maresca continues to shape team strategies. Additionally, a USA exhibition: Christmas comes early with festive displays, and the Naira strengthens N1,424.5/$ in recent trading.
Mr. Bello urged other state electricity regulators and subnational governments to adopt similar consumer-focused reforms. These measures, he said, would accelerate metering, improve service oversight, and reduce disputes tied to estimated billing. He also called on electricity distribution companies and market participants to fully cooperate with metering initiatives, consumer protection obligations, and service quality improvement measures introduced by regulatory authorities.
The FCCPC reaffirmed its commitment to supporting initiatives that promote fair market practices, transparency, accountability, and improved service standards across Nigeria’s electricity sector. This commitment, the commission stated, will be achieved through continued engagement with regulators and other relevant stakeholders.
According to the FCCPC, LASERC is pursuing a broad reform program aimed at strengthening consumer protection and enhancing electricity market performance in Lagos. Key measures include the phased enforcement of compulsory metering starting in 2026, feeder-by-feeder deployment of universal smart meters, tighter oversight of distribution companies, improved complaint resolution standards, and enforcement actions against non-compliant entities.
